Questions, answered.

Instanix builds AI agents, business automation, business and management systems, and integrations for companies in the Gulf and Egypt.

IX is our team of twelve specialized AI agents, led by ZEUS. Each has a role, such as ATLAS for CRM or HERMES for communications, and together they are how we design and deliver AI work.

We serve companies in the UAE, Qatar, Saudi Arabia, the wider Gulf and Egypt, and we work remotely with teams elsewhere.

Yes. We work and build in both Arabic and English.

Yes. It is a preliminary, AI-generated assessment. It is not a quote, and a consultant reviews every project before any proposal.

Your answers are sent to an external AI provider to generate the assessment. We store them only if you ask for the full report and leave your contact details, so our team can follow up.

It depends on the scope. What drives the cost is the number of processes, how many systems need to be connected, the channels (WhatsApp, email, website), the languages, the approval steps, and whether an existing system can be used or something must be built. We prepare a fixed proposal after a free consultation, once we understand the process and the systems involved.

Describe your challenge to ZEUS for a preliminary assessment, or book a free consultation with our team. We usually start with one process, take it live end to end, and only then move to the next.

Companies of any size in the Gulf and Egypt that handle many customer messages, bookings, orders or manual data entry. We focus on car showrooms and inspection centres, real estate brokerages and developers, clinics and medical centres, and the internal operations of service companies: sales, customer service, finance and HR.

An agent can answer patient enquiries on WhatsApp and the website in Arabic and English, book and reschedule appointments, send reminders, and collect the details reception needs before a visit. It never gives medical advice: clinical questions and anything sensitive are passed to your staff.

Leads from portals, ads and WhatsApp are answered within minutes, day and night. The agent asks about budget, area and timing, books viewings, follows up, and keeps the CRM up to date, so your agents spend their time on qualified buyers and tenants.

Enquiries and test-drive or inspection bookings are handled on WhatsApp, every lead is recorded, and follow-ups go out on time. For inspection centres we build the full workflow: the technician records the findings, AI drafts the report, the technician approves it, and the customer receives it. Our SCANNO case study shows this in practice.

The repetitive work between people and systems: entering invoices and orders, moving data between the CRM, accounting and spreadsheets, approval requests, weekly reports, employee onboarding steps and internal requests. Each automation reports what it did and alerts a person when something needs attention.

CRM and ERP systems such as Odoo, Zoho and HubSpot; Google Workspace and Microsoft 365; WhatsApp, Gmail, Telegram and Slack; Google Sheets, Airtable, Notion and Supabase; and AI models from OpenAI, Anthropic (Claude), Google (Gemini) and Mistral. Automations run on n8n, Make, Zapier or custom code. Any other system with an API or webhooks can be connected too.

Usually not. We connect the systems you already use, so information moves between them without retyping. We set up or build a new system, such as a CRM, an ERP module or a customer portal, only when the current one cannot do the job.

Yes. We set up and customise CRM and ERP systems such as Odoo, Zoho and HubSpot around how your company works, connect them to your other tools and channels, and build custom portals or internal apps when an off-the-shelf system does not fit.

A chatbot follows a fixed script of questions and answers. An AI agent understands what the customer means, decides the next step and uses your systems to do it: it can create the lead in the CRM, check a time slot and book it, within the rules and approvals you set.

Automation follows fixed rules and runs the same steps every time, which is ideal for structured work such as invoices or reports. An AI agent handles language and judgment, such as reading a customer's message and deciding what it needs. Most projects use both: the agent understands, the automation executes.

Only the ones you allow. Agents read, recommend and draft; actions that matter, such as sending a quote, changing a record or anything involving money, can require a person's approval. Every action is logged, so you can see what was done, by which agent and why.

Each agent gets access only to the systems its job needs, and passwords and API keys are never given to the AI model. Every action is logged, and access can be withdrawn at any time. We agree with you where data is stored and who can see it; for regulatory questions, such as the UAE data protection law, your legal adviser confirms what applies to your company.

Yes. Agents work in Arabic and English, including the everyday Gulf and Egyptian Arabic customers write in. We test them on real examples from your business before launch, and they hand the conversation to a person whenever they are unsure.

We monitor the first weeks closely, fix what real use reveals and adjust the agents and automations to your feedback. Ongoing support and improvements are agreed in the proposal.