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Plain Answers About AI and Automation.

Short articles on how we decide what to build, and what running these systems has taught us.

  1. 01

    AI agent or automation: which one does your business need?

    Automation follows rules you can write down. An AI agent handles work that needs reading, judging and wording. Most companies need automation first, and an agent only where the rules run out.

    4 min read

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  2. 02

    What to automate first: a simple way to choose

    Start with the process that is repeated often, follows clear rules and hurts when it is late. Automate one process end to end before starting a second.

    4 min read

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  3. 03

    Why the technician still signs: lessons from AI in a vehicle inspection centre

    In the SCANNO inspection platform, AI drafts the report and a technician approves it. Running it on real cars showed where AI goes wrong, and why the approval step is the product and not a formality.

    5 min read

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