
IT Support – AMC (Annual Maintenance Contract)
IT Support – AMC (Annual Maintenance Contract)
Overview
Ongoing IT care that never stops. Our AMC-based IT support ensures your systems are always monitored, maintained, and supported — with fast response and expert service delivered from Dubai. Why IT Support with AMC Is Essential, Zero Downtime, Regular checkups and proactive support reduce the risk of technical interruptions. Predictable Costs, Fixed monthly plans mean no surprises — just reliable coverage. Priority Response, AMC clients always come first, whether it’s a quick remote fix or on-site visit. Expert Support, Always Available: From Windows errors to printer issues — we’re there. Dubai-Based Engineers, Local, responsive, and experienced.
What We Take Care Of
- Proactive System Monitoring: We detect issues before they cause disruption, keeping your devices and systems stable.
- Fast Remote Help: Software crashes? Printer stuck? Email errors? We fix them instantly — no delays.
- Scheduled Technical Visits: Routine health checks, on-site problem solving, and network inspections — at your office.
- Security First: We handle firewall rules, antivirus health, threat scans, and patch updates regularly.
- Backup Confidence: We verify that your data backups are working — and restore them when needed.
- UAE-Based Engineers: Fast response from a local Dubai team who knows your environment and business pace.
- →Scheduled weekly or monthly on-site visits
- →remote support
- →Antivirus and firewall maintenance
- →System updates and patching
- →Data backup and restore checks
- →Data backup and restore checks
- →Emergency support (with premium plan)


Want to know which AMC plan fits your business?
Start Your AMC Today
Basic
949 AED
Ideal for startups or small teams
Per Month
- 1 on-site visit/month
- 4 hours of remote support/month
- Access to monthly system health report
- Email-based issue reporting
- Response time: within 24 hours
Premium
2,949 AED
For high-demand environments
Per Month
- 4 on-site visits/month
- Unlimited remote support (2h/session)
- Priority ticketing (WhatsApp + call)
- Response time: within 4 hours
- Full monthly report + advanced monitoring
Standard
1,749 AED
Best for growing businesses
Per Month
- 4 on-site visits/month (weekly)
- Unlimited remote support (1 h/session)
- Response time: same day
- Monthly report + security monitoring
- Email & WhatsApp ticketing
Custom Plan Pay As You Go For flexible needs or temporary support
- AED 250/hour for on-site or remote support
- Minimum billing: 1 hour
- Includes diagnostics, setup, or emergency fixes
- Best for short-term projects or one-time interventions
- Custom reporting available upon request

Managed AMC-based support for all your IT needs in Dubai.
Managed AMC-based support for all your IT needs in Dubai.

